Shipping policy

1. Delivery destinations

We ship across India. Serviceability is confirmed at checkout or during order processing. We may be unable to deliver to certain locations.

2. Estimated delivery times

India: 15–20 days from order confirmation.

These are estimates, not guaranteed delivery dates. Delivery may be affected by order processing, courier operations, public holidays, weather and the accuracy of the address provided.

3. Shipping charges

Shipping charges, where applicable, will be displayed at checkout before payment. We will not knowingly add undisclosed charges after an order is placed, except as agreed with the customer or permitted by law.

4. Dispatch and tracking

Where tracking is available, we will share tracking details after dispatch by email, message or another available channel. For a delayed, missing or apparently lost parcel, contact us with your order number.

5. Delivery issues or transit damage

Please provide a complete delivery address and a working telephone number. If a parcel or product arrives damaged, retain the packaging and contact us as soon as reasonably possible, ideally within 7 days, with the order number and photographs where available. This reporting request does not limit rights available under applicable law.

6. Contact

Email: care@remalague.com

Phone: +91 70899 22511

Business address: Taradhan, A/26 Khandelwal Colony, Durg, Chhattisgarh 491001